🌾 OBAOL Intent Framework
A structured guide for sales teams to understand why people engage with OBAOL or GAIN, and how to respond.
🎯 Purpose
Help your team quickly identify what the user really wants — not just what they say — and respond with the right pitch, product feature, or support.
🟢 I. Profit-Oriented Intents
Focus: “How do I earn more or save cost?”
| Sub-Intent | Typical Quote | Sales Angle |
|---|---|---|
| Maximize Selling Price | “I want the best rate for my crop.” | Highlight verified buyers, price transparency, and direct trade access. |
| Minimize Procurement Cost | “I need cheaper or stable sourcing.” | Show bulk deals, supplier comparison tools. |
| Volume Growth / Bulk Orders | “I want consistent demand.” | Offer exposure to GAIN network + verified buyers. |
| Access to New Markets | “Can you help me sell/export to new regions?” | Emphasize OBAOL’s national + export network. |
| Capture Export Orders | “I’m looking for foreign buyers.” | Push export listings, verified importer database. |
| Commercial Value / Profitability | “How do I make trading more efficient?” | Promote automation and reduced manual work. |
🟡 II. Stability & Trust Intents
Focus: “I want reliability and confidence in trade.”
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Reliable & Transparent Rates | “No fake rates, please.” | Show live verified price feeds. |
| Long-Term Trade Relationships | “I want repeat buyers/suppliers.” | Pitch verified members & trust scoring. |
| Fallback for Delays/Defaults | “I need backup if a buyer cancels.” | Emphasize alternate-supplier network. |
| Trust & Risk Mitigation | “I don’t want to get cheated.” | Stress verification, escrow, and reputation tools. |
🔵 III. Vision & Legacy Intents
Focus: “Building a respected business for the future.”
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Legacy & Family Reputation | “My father built this; I must uphold it.” | Show professionalism of OBAOL system. |
| Exit Prep / Valuation Boost | “I want to attract investors.” | Show transparency & digitization features. |
| Making Business Easier for Next Gen | “My son/daughter will take over soon.” | Emphasize ease of training & automation. |
| Support Indian Export Ecosystem | “I want India’s agri-exports to grow.” | Highlight national impact & ecosystem trust. |
🟣 IV. Network & Ecosystem Intents
Focus: “I want to connect with the right people.”
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Gain Entry to GAIN Network | “I want to join a serious agro community.” | Promote GAIN membership benefits. |
| Business Network Expansion | “I need more verified contacts.” | Highlight verified buyer/supplier pools. |
| Improve Credibility via Association | “Being listed will boost my image.” | Emphasize platform trust value. |
| Peer Validation | “If top traders are here, I should be too.” | Mention strong existing members. |
⚫ V. Control / Ego-Based Intents
Focus: “I want to stay in control of my relationships.”
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Want to Be the Center of the Deal | “Everyone should go through me.” | Offer dashboard tools that keep them central. |
| Fear of Losing Relationships | “My old buyers may feel replaced.” | Emphasize optional privacy & personal control. |
| Protect Inner Circle | “I don’t want outsiders in my loop.” | Stress private-group features. |
🟠 VI. Fear-Based Intents
Focus: “Avoid exposure or loss.”
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Fear of Exposure or Scrutiny | “Will this reveal my trade details?” | Clarify data confidentiality. |
| Currently Overloaded | “I can’t handle new work now.” | Offer passive monitoring tools or later onboarding. |
🟡 VII. Situational / Temporary Intents
Focus: “Right now, my situation decides my needs.”
| Example | Sales Angle |
|---|---|
| “I just need this one deal done.” | Offer One-Time Deal Closure mode. |
| “I’ll decide later.” | Keep them in low-engagement nurture funnel. |
🟢 VIII. Transactional / Tactical Intents
Focus: “I want quick wins.”
| Example | Sales Angle |
|---|---|
| “Help me close one export.” | Push deal-closure assistance. |
| “Use you to compare rates.” | Highlight live rate comparison & deal transparency. |
🔵 IX. Personal / Emotional Intents
Focus: “How I feel about my business or myself.”
| Example | Sales Angle |
|---|---|
| “I want my name to be known.” | Show profile visibility & ratings. |
| “I want to help my farmers.” | Emphasize social-impact aspect of OBAOL/GAIN. |
🟤 X. Compliance & Certification Intents
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Quality Standards / Food Safety | “I need ISO/SGS/HACCP-aware partners.” | Match with certified network. |
| Organic / Fair-Trade Certification | “Looking for premium organic buyers.” | Highlight certified-trade category. |
⚫ XI. Financial & Risk-Management Intents
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Creditworthiness Checks | “What’s their payment history?” | Offer verified credit data. |
| Insurance & Cargo Protection | “Can I get insured shipments?” | Bundle insurance options. |
| Trade Finance / Invoice Discounting | “Need short-term funding.” | Connect with finance partners. |
| Currency Hedging / FX Support | “Lock in export rates.” | Introduce fintech partners. |
⚪ XII. Tech-Adoption & Innovation Intents
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| API/ERP Integration | “Connect to my system.” | Offer integration options. |
| Smart Contracts / Blockchain | “Automate trade disputes.” | Invite for pilot trials. |
| Mobile-First / Low-Bandwidth UX | “My staff works in low-network areas.” | Highlight offline or lightweight app. |
🟤 XIII. Supply-Chain Resilience & Emergency Intents
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Weather Risk Alerts | “Warn me if monsoon hits.” | Promote climate-risk alert feature. |
| Alternate Supplier Switch-Over | “Need fast backup source.” | Show ready backup supplier network. |
🟤 XV. Operational Efficiency Intents
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Simplify Communication | “Too many calls daily.” | Offer unified message center. |
| Ease of Tracking Deals | “Tired of WhatsApp chaos.” | Show deal-tracking dashboard. |
| Reduce Admin / Paperwork | “Automate GST, rate sheets, docs.” | Emphasize built-in document automation. |
⚪ XVI. Reputation & Social Proof Intents
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Appear Powerful / Established | “I want to look big.” | Emphasize professional listing design. |
| Build Credibility via Listing | “Being on OBAOL boosts my trust.” | Share existing success stories. |
🟣 XVIII. Learning / Intelligence Intents
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Market Intelligence | “Which crop is moving?” | Share insights dashboard. |
| Demand Forecasting | “What’s next season’s demand?” | Offer reports and predictive alerts. |
| Learning Trends | “I want to stay updated.” | Position GAIN as an industry learning hub. |
🔵 XVII. Succession / Transition Intents
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Shift from Active to Passive | “I want to monitor, not manage.” | Offer delegation features. |
| Team Enablement | “Can my team handle this?” | Stress multi-user and permission roles. |
🟠 XX. Internal Ecosystem Management Intents
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Standardize My Group Companies | “Same system across my units.” | Push enterprise version. |
| Monitor Suppliers / Clients | “Track my vendor’s behavior.” | Offer transparency dashboards. |
🔴 XIX. Industry Survival Intents
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Coping with Regulation | “New GST/customs rules.” | Offer compliance guidance and updates. |
| Dealing with Volatility | “Rates fluctuate daily.” | Promote hedging & smart pricing tools. |
| Climate Risk / Crop Impact | “Monsoon hit my crop.” | Offer quick supplier/buyer switch tools. |
⚪ XXI. Time Leverage & Delegation Intents
| Sub-Intent | Example | Sales Angle |
|---|---|---|
| Automate Daily Negotiations | “I want rates to auto-update.” | Push auto-quote or smart rate engine. |
| Save Time on Vendor Discovery | “Send me pre-verified options.” | Offer curated daily leads. |
💡 How to Use This Framework
- Identify the dominant intent from what the lead says.
- Tag it in CRM or lead sheet.
- Respond with the right value proposition or feature.
- Prioritize by urgency — fear/survival > profit > vision.
- Feed insights back to marketing to refine campaigns.
✅ Pro Tip: Every conversation reveals at least one dominant intent. Your job as a salesperson is to listen for why the user wants the platform — not just what they’re asking for.